our response to COVID-19

The Best In-Home Care Agency

 

We understand that not everyone has the same criteria when it comes to choosing a home health care program or health services provider for themselves or a family member. However, as a veteran in this industry, we highly recommend that you look at any company’s background and the staff that administer the services being offered.

Compassion

We understand that there is often emotional, physical and financial stress associated with using home health care. Our clinical professionals, home health aides, and office staff are fully aware that you need your questions answered and your medical needs attended to. They also know it’s important to do so in a manner that makes you comfortable and helps you or your loved one live the best life possible.

24/7 Availability

Whether you have planned in advance for home health care or you’ve faced a crisis that requires an immediate solution, we are available whenever you need us, wherever you need us. Our staff can be reached all day or night, every day of the year, including holidays. And we have the resources to provide you with care, no exceptions. For example, if your nurse is sick, you won’t go without the services you require—we will send in a back-up without an interruption in your at-home care.

Understanding

We understand that you and your loved ones live in the real world, dealing with the ups and downs of everyday life. We understand that your parents want to live in their own home but you can’t be with them all the time. We understand that your spouse might need help getting around, bathing, and taking care of their bandages and surgical wounds after leaving the hospital. We understand when your father is cranky because he needs to give up his favorite foods, now that he’s been diagnosed with heart failure and diabetes. No matter your situation, we understand how difficult it can be to live with a changed family situation and we strive to provide the highest quality home health care when, where, and how you need it.

Medical Expertise

Providing you or your loved one with the highest quality home health care is not only about having a thoughtful, friendly and caring clinician come into your home. And while our staff is all of those things and more, our clinicians are, most importantly, highly trained medical experts with years of experience who are experts in their specialized fields. Our nurses average 13 years of experience, which is more than any other home health care organization in Michigan. We know how to provide the medical care you need.

Multi-Cultural Sensitivity

Our staff members speak Arabic, Chaldean, Hindi, and many more languages, so we will do our best to provide a clinician who speaks your preferred language and understands your religious and cultural traditions. Our ability to communicate with our patients, their doctors, and family members helps everyone involved get the highest quality home health care services.

Services

Too often, home health care is misunderstood as being exclusively elderly home care. While we do offer more senior care services than any other home health care organization in Michigan, Sphinx HHC provides much more. We have services for pre- and post-cardiac patients, joint replacement, and gastric bypass surgeries for patients of all ages. We provide skilled nursing care, rehabilitation therapy (physical, occupational and speech therapy), nutritional services, and medical social services. For more information on our services, please contact our office.

Preferred by Doctors and Hospitals

Our reputation with Michigan’s doctors and hospitals is stellar. Every day we work with medical professionals to coordinate care plans and to ensure that our patient’s transitions from hospital to home go smoothly. Doctors and hospital personnel know they can count on us to give their patients the highest quality home care possible.

Affiliations

Over the past few years, Sphinx Home Health Care has affiliated with many hospitals in southeast Michigan. Currently Sphinx Home Health Care is in the patient resource guides of Beaumont Hospitals, Henry Ford Hospitals, St John Hospitals, St Joseph Hospitals, and the University of Michigan. Click here to see our list of affiliations.

Patient Satisfaction

In an industry survey, 98 percent of the patients who used our services said they would recommend us to their family and friends. We are committed to patient satisfaction and will do whatever is possible to accommodate your or your loved one’s specific needs. And if there is a service problem, we will do everything we can to correct it quickly.

HAVE QUESTIONS? GET THE CARE YOU DESERVE! Contact us to discuss your specific situation.

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